If you are a resident of the European Union or the United Kingdom, it is fully up to you to understand local laws. As of July 1, 2021, new laws were implemented on imported goods.
As a US-based business, we must provide detailed information on international customs forms as part of our shipping labels. VAT will be applied to your order upon arrival and it is up to you to understand and pay these costs. If you refuse your box and it is returned to us, we will submit a refund for the cost of the box/products once they are returned, but we cannot refund the shipping cost in these circumstances. Below is the current available info on percentage of VAT you may be expected to pay based on location.